Privacy Policy

1. Information We Collect

To ensure smooth order processing and a personalized shopping experience, we may collect:

• Personal Information: Name, email address, phone number, shipping and billing details.
• Payment Details: Processed securely via trusted gateways; QDS does not store your card or banking information.
• Technical Information: Device type, browser, IP address, and browsing activity on our site.
• Communication Data: Any messages or inquiries you send via our contact form, WhatsApp, or email.

2. How We Use Your Data

• To process, confirm, and deliver your orders.
• To communicate updates, promotions, or support responses.
• To improve website performance and enhance customer experience.
• To ensure transaction security and prevent fraudulent activity.

3. Data Protection & Security

We implement strong technical and organizational safeguards including SSL encryption and secure payment integrations. While we strive for complete protection, no system is 100% immune from online risks — so we encourage customers to practice safe browsing habits.

4. Sharing of Information

Your personal data is never sold or rented. It is shared only when necessary with:

• Courier partners for product delivery.
• Payment processors for transaction completion.
• Shopify and essential service providers that help us operate the store efficiently.

5. Cookies & Analytics

We use cookies to enhance site functionality and offer a smoother browsing experience. Cookies help remember your preferences and analyze site traffic. You can disable cookies in your browser settings if desired.

6. Your Rights

• Request access to or a copy of your personal information.
• Request correction or deletion of your data.
• Opt-out of marketing communications anytime via email or SMS.

7. Data Retention

Your information is retained only as long as necessary to fulfill orders, meet legal requirements, and improve services. Afterward, data is securely deleted or anonymized.

8. Shopify Platform

Our store is hosted on Shopify, which securely manages customer data in compliance with global privacy standards. For more information, please refer to Shopify’s Privacy Policy.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements. Updated versions will be posted on this page.

10. Contact Us

Your trust means everything to us. At QDS Online Store, your privacy and data security are always protected with care and transparency.